It means pretty much the same as hiring a taxi or limo.You decide where you want to go and when, and ACE takes care of the rest.The use of the plane is exclusively yours.
CAN I CHANGE MY PLANS MID TRIP?
Yes, if you wish to add a stop, skip a stop, stay longer, leave earlier, we can accommodate those requests within our operating limits.
DO I HAVE TO RETURN THE SAME DAY?
No, but overnight charges and expenses will apply.
WHAT CAN I BRING WITH ME?
Almost any personal items are allowed, most hazardous items are prohibited by the FAA for your safety.In general, anything you can carry on or check on the airlines is allowed.When in doubt, ask us.
HOW ABOUT ANIMALS?
In general we do carry animals.Each case is different, so it is best to ask us ahead of time so that we may have any necessary preparations complete before departure.
HOW DO I KNOW WHICH AIRPORT IS BEST FOR MY DESTINATION?
Ace will help you find the best airport to use.
HOW DO I GET FROM THE AIRPORT TO MY MEETING?
Most airports have several ground transportation options; taxi, rental cars and limousine are the usual choices.ACEcan make the arrangements for you, or provide you with contact numbers to do it yourself.
DO YOU HAVE TO SCAN OR SEARCH ME OR MY LUGGAGE?
NO, there is no requirement at this time.
HOW EARLY DO I NEED TO BE AT THE AIRPORT?
Usually 15 minutes is enough to insure a timely departure.If you are running late or early, it is always a good idea to let the pilot know, so he can adjust flight plans to minimize delays once boarded.
IS THERE FOOD SERVICE?
ACE provides complimentary snacks and bottled water.Anything else can be arranged.We can provide catered meals, beer, wine and liquor.
CAN I SIT UP FRONT?
Yes,the right seat is an approved passenger seat.
WILL IT HURT MY EARS?
The cabin pressure in our planes varies about the same as airliners, so if you are comfortable there, you should be fine with us.If you have a cold or a sensitivity, let the pilot know and he will make every effort to keep the changes gradual.
HAVE A QUESTION OF YOUR OWN?
Please email us and we will do our best to get it answered.
Copyright 2017 ACE Transport Service, Inc. All rights reserved.